Standard plan
$497 setup + $197/mo
7-10 business days
SMB Business Automations
AI Support Desk
Support emails are sorted, answered from your knowledge base, and anything urgent or about money goes to a person.
$497 setup + $197/mo
Who it's for: For businesses with a shared support inbox and repeat questions that need consistent answers.
- 14-day free trial on monthly plans
- 24-hour monthly setup-fee waiver
- Live support 7 days
Request a phone call
Business Automations > Ai Support Desk > Start now
Talk it through or start now
No card is needed for the trial. Choose a paid plan only when you are ready.
How it works
A clear setup process, with your approval before customer-facing work goes live.
- 1
Step 1
A customer emails your support address.
- 2
Step 2
The desk sorts it and drafts an answer from your knowledge base.
- 3
Step 3
Routine answers go out, while refunds and urgent issues go to you.
What's included
Up to 500 tickets a month, duplicate-reply protection, and a weekly summary. Extra tickets are $0.40 each.
What we need from you
Your support mailbox, FAQs or help docs, and who handles escalations.
From one of our own brands
A real example from Start My Business or another brand we own.
Start My Business support routing
Our own support flow uses approved help content for routine questions and sends account, billing, and sensitive issues to a person.
Talk it through or start now
No card is needed for the trial. Choose a paid plan only when you are ready.
Where to find it
Start in your dashboard, or use the secure product links below.
In your dashboard>Business Automations>AI Support Desk>Start now
24-hour setup-fee waiver
Your setup fee is waived when you sign up within 24 hours of your first visit to the dashboard Automations page in a calendar month. A new 24-hour window opens each calendar month. Monthly fees still apply.
14-day free trial
Monthly automation plans include one 14-day free trial per service. No card is needed, and we never charge you without you choosing a paid plan. One-time products and per-use charges are not part of the free trial.
Pricing summary
The same prices shown on your dashboard. Ad spend, carrier fees, message costs, extra minutes, and per-use charges are separate where noted.
Questions, answered
What does AI Support Desk do?
Support emails are sorted, answered from your knowledge base, and anything urgent or about money goes to a person.
What does it cost?
Standard plan: $497 setup + $197/mo. Any usage, ad spend, carrier, or third-party costs are listed in the pricing summary.
How long does setup take?
7-10 business days
What do I need to provide?
Your support mailbox, FAQs or help docs, and who handles escalations.
How do the free trial and setup-fee waiver work?
Monthly plans include one 14-day free trial per service, with no card needed. The setup fee is waived when you start within 24 hours of your first dashboard Automations visit in a calendar month. A new window opens each month. Monthly and usage fees still apply.
What consent and result rules apply?
Refunds, legal, and billing decisions always go to a person, and every reply is logged. Results vary.
Consent and expectations
Refunds, legal, and billing decisions always go to a person, and every reply is logged. Results vary.
Results vary. We do not guarantee leads, replies, bookings, views, rankings, or sales.
Marketing texts, ringless voicemail, and outbound AI calls go only to people who opted in. STOP is honored. Consent is not a condition of purchase.
Talk it through or start now
No card is needed for the trial. Choose a paid plan only when you are ready.