SMB Business Automations

AI Website Chat + Knowledge Base

Visitors get instant answers from your own FAQs and documents, and ready buyers are handed to you.

$497 setup + $149/mo

Who it's for: For websites that get repeat questions and need a clear way to capture or hand off interested visitors.

  • 14-day free trial on monthly plans
  • 24-hour monthly setup-fee waiver
  • Live support 7 days
Start your 14-day free trial
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Ai Website Chat product cover

Business Automations > Ai Website Chat > Start now

Talk it through or start now

No card is needed for the trial. Choose a paid plan only when you are ready.

How it works

A clear setup process, with your approval before customer-facing work goes live.

  1. 1

    Step 1

    A visitor asks a question on your site.

  2. 2

    Step 2

    The assistant answers from your knowledge base only.

  3. 3

    Step 3

    It collects contact details and books or hands off to a person.

What's included

Up to 2,000 chat messages a month, knowledge base updates, a conversation log, and hand-off alerts.

What we need from you

Your FAQs, the prices it is allowed to quote, and the email for hand-offs.

From one of our own brands

A real example from Start My Business or another brand we own.

The Start My Business chat widget

The chat widget on this page is a working example from our own site. It answers from approved business information and gives visitors a way to reach a person.

Talk it through or start now

No card is needed for the trial. Choose a paid plan only when you are ready.

Where to find it

Start in your dashboard, or use the secure product links below.

In your dashboard>Business Automations>AI Website Chat + Knowledge Base>Start now
Business Automations dashboard card for AI Website Chat + Knowledge Base
Find this card on the Business Automations page in your dashboard.

24-hour setup-fee waiver

Your setup fee is waived when you sign up within 24 hours of your first visit to the dashboard Automations page in a calendar month. A new 24-hour window opens each calendar month. Monthly fees still apply.

14-day free trial

Monthly automation plans include one 14-day free trial per service. No card is needed, and we never charge you without you choosing a paid plan. One-time products and per-use charges are not part of the free trial.

Pricing summary

The same prices shown on your dashboard. Ad spend, carrier fees, message costs, extra minutes, and per-use charges are separate where noted.

Questions, answered

What does AI Website Chat + Knowledge Base do?

Visitors get instant answers from your own FAQs and documents, and ready buyers are handed to you.

What does it cost?

Standard plan: $497 setup + $149/mo. Any usage, ad spend, carrier, or third-party costs are listed in the pricing summary.

How long does setup take?

5-7 business days

What do I need to provide?

Your FAQs, the prices it is allowed to quote, and the email for hand-offs.

How do the free trial and setup-fee waiver work?

Monthly plans include one 14-day free trial per service, with no card needed. The setup fee is waived when you start within 24 hours of your first dashboard Automations visit in a calendar month. A new window opens each month. Monthly and usage fees still apply.

What consent and result rules apply?

The assistant says it is an AI, never asks for card or Social Security numbers, and sends sensitive issues to a person. Results vary.

Consent and expectations

The assistant says it is an AI, never asks for card or Social Security numbers, and sends sensitive issues to a person. Results vary.

Results vary. We do not guarantee leads, replies, bookings, views, rankings, or sales.

Marketing texts, ringless voicemail, and outbound AI calls go only to people who opted in. STOP is honored. Consent is not a condition of purchase.

Talk it through or start now

No card is needed for the trial. Choose a paid plan only when you are ready.